Effective: 21 April 2025
Your trust matters to us. Here’s how we collect, use and protect your information when you visit koomasha.com or work with us.

1. Information We Collect

a. You give us:

• Contact data: name, email, phone when you fill out forms or sign up.
• Business info: company name, website, budget details when you request a proposal.

b. We collect automatically:

• Usage data: pages you visit, time spent, click events (via Google Analytics or similar).
• Technical data: IP address, browser type, device info, referring URL.

c. Cookies & tracking:

We use cookies, pixel tags and local storage to remember your preferences and analyze site performance.
You can manage cookies in your browser settings, but, disabling them may break some features.

2. How We Use Your Data

We use your information to:

• Deliver Services – build your marketing, automation or coaching projects.
• Communicate – send quotes, confirmations, reminders, occasional newsletters.
• Improve – analyze site usage to optimize content and features.
• Protect – detect and prevent fraud or abuse.

We never sell your personal data to third‑party marketers.

3. Sharing & Disclosure
We may share your data with:

• Service providers (e.g. email platform, analytics, cloud hosting) strictly to support our operations.
• Legal authorities if required by law or to defend our rights

All partners are contractually bound to keep your data safe and use it only for the services we specify.

4. Data Security

• We store data on secure servers with industry‑standard encryption (TLS).
• Access is limited to our core team under strict confidentiality.
• We regularly review and update our security measures.

5. Data Retention

• Contact & project data: kept for as long as our business relationship lasts + 3 years for compliance.
• Analytics data: aggregated and retained for up to 24 months, then anonymized.

6. Your Rights

You can:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete info.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing emails at any time via the unsubscribe link.

To exercise any right, email masha@koomasha.com.

7. Third‑Party Links

Our Site may link to other sites. We’re not responsible for their privacy practices—please review their policies separately.

8. Children

Our Site and Services are not directed at children under 16. We do not knowingly collect their data. If you believe we have, please contact us to remove it.

9. Updates to This Statement
We may update this Privacy Statement occasionally. The Effective date at the top will tell you when we last changed it. Continued use = acceptance.

10. Contact Us
Questions or concerns? Reach out at masha@koomasha.com. We’ll reply within 5 business days.

Thank you for trusting KooMasha Solutions with your data.